Service
Managed support that keeps your systems running
Support, monitoring and security.
- Managed support
- Monitoring and alerts
- Security and updates
- Regular reports
Scope
- Managed support
- Monitoring and alerts
- Security and updates
- Maintenance and regular reports
Support tiers
| Tier | What is included | Response time |
|---|---|---|
| Add a tier | Describe it | Add a time Dvilite can meet |
Response-time commitments
Add only the response times Dvilite can meet.
How to raise a request
- 01
Send the form
Use the client support page.
- 02
We confirm
You get a reference and the target time.
- 03
We fix it
We update you until it is done.
Quick answers
Frequently asked questions
How does a project start?
With a short call and a written plan. We agree what to build first and what to leave out before any build work begins.
Who works on it?
A small senior team. The people you meet are the people who build.