Privacy policy

This policy is for the websites and services of Dvilite Technology Private Limited ("Dvilite", "we", "us"), a company based in Bengaluru, India. We decide why and how your personal data is used, so we are the "data fiduciary" under India's Digital Personal Data Protection Act, 2023, and the "controller" under similar laws.

If you have a question about this policy or your data, contact us.

The data we collect depends on how you deal with us.

• When you contact us or book a consultation: your name, email address, phone number, company, and what you tell us about your project.
• When you send a support request: your contact details, the issue you describe and any files you attach.
• When you join a waitlist: your name and email address.
• When you apply for a job: your name, contact details, resume or CV, experience, location and anything else you choose to send.
• When you chat with our website assistant: the messages you type and the answers given.
• When you visit our website: technical data such as your IP address, browser, device, the pages you open and when. Cookies and similar tools collect some of this, as described in our cookie policy.
• Your cookie choices: we record your choice with a date and a source, so we can show that we followed it.

We use personal data to:

• reply to your enquiry and provide the services you ask for
• assess job applications and contact applicants
• send you messages you have asked for, and tell you about changes to our services
• keep our websites, systems and people safe, and prevent misuse
• understand how the website is used and improve it, where you have agreed to analytics cookies
• meet our legal duties and protect our legal rights

We rely on your consent where the law asks for it (for example, optional cookies), on the need to respond to your request or perform a contract, and on our legitimate interest in running and securing a business, where this does not override your rights.

Necessary cookies keep the site working. Other cookies, such as those used for analytics, are set only after you agree, and you can change your choice at any time. The full list is in our cookie policy.

Our website assistant uses AI to answer questions. Do not put sensitive details, such as passwords or financial information, into the chat. A person can follow up on a conversation, and you can ask us to delete it. We explain how we use AI in general on our Responsible AI page.

We share personal data only where needed:

• Service providers that host our systems, send email, provide analytics or help us communicate with you. They may use the data only for us and under our instructions.
• Professional advisers, such as lawyers and auditors, under a duty of confidentiality.
• Authorities, where the law requires it.
• A buyer or successor, if our business changes hands, and the same protections continue.

We do not sell personal data.

Our providers may store or process data in India or in other countries. Where data leaves India, we take steps that the law allows to keep it protected.

We keep personal data only as long as we need it for the purpose it was collected, to meet legal duties, or to settle disputes. When it is no longer needed we delete it or make it anonymous. Job applications are kept for as long as the hiring process and any reasonable follow-up need, and you can ask us to remove yours earlier.

We limit access to the people who need it, protect sign-in to our systems, keep records of important actions, and review our practices. No system is perfectly secure. If a breach affects your data, we will tell you and the authorities as the law requires. Read more on our Trust page.

You can ask us to:

• give you a copy of the personal data we hold about you and tell you how we use it
• correct or complete it
• delete it, where we no longer need it
• stop using it, or withdraw your consent, at any time
• name a person to exercise these rights for you, in case of your death or incapacity

Contact us to make a request. We may need to confirm who you are first, and we will reply within the time the law allows.

Our websites and services are for businesses and are not directed at children. We do not knowingly collect personal data from anyone under 18. If you think a child has sent us data, tell us and we will delete it.

Please talk to us first so we can put things right. If you are not satisfied, you may complain to the Data Protection Board of India or the data protection authority where you live.

We may update this policy. The date at the top shows when it last changed. If a change matters to you, we will tell you in a clear way.

For privacy questions or requests, contact us or write to the email address shown on this page. Dvilite Technology Private Limited, Bengaluru, India.